VAT Exemption available please ask for details about walk in showers and home adaptat
VAT Exemption available please ask for details about walk in showers and home adaptat
Last updated: [01/01/2025]
Welcome to MBS Mobility Baths & Showers (”we” “us” or ”our”). By accessing or using our website (www.mobilitybathsandshower.com), you agree to these Terms & Conditions. If you do not agree, please do not use our website.
1. General Information
MBS Mobility Baths & Showers provides mobility-friendly bathroom products and installation services.
These terms apply to all website visitors, potential customers, and clients.
2. Products & Services
Product descriptions and images are for informational purposes only. While we aim for accuracy, slight variations may occur.
Installation services are subject to availability in your location.
Prices are subject to change without notice.
3. Ordering & Payments
All orders are subject to acceptance and availability.
Payments must be made in full before installation or delivery unless otherwise agreed.
We accept Debit Cards, Credit Cards,Cheques and Bank Transfer
4. Cancellations & Refunds
Orders can be canceled within 14 days of purchase for a full refund.
If an order is canceled after 14 days but before installation scheduling, a cancellation fee may apply.
Custom-made products are non-refundable unless faulty.
Refunds will be processed within 7 business days.
5. Installation & Warranty
Installation dates are provided as estimates and may be subject to change.
Customers are responsible for ensuring clear access to the installation site.
Our installations come with a 1-year warranty on workmanship. Manufacturer warranties apply to all products.
Any unauthorized modifications to installed products void warranties.
6. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
Our maximum liability shall not exceed the amount paid for the product/service in question.
7. Privacy & Data Protection
We respect your privacy. Please see our Privacy Policy [link] for details on how we collect, store, and use your information.
8. Website Use & Intellectual Property
All content on this website, including text, images, and branding, is owned by MBS Mobility Baths & Showers and cannot be used without permission.
You may not use this site for unlawful purposes, including unauthorized data collection or fraud.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or practices.
10. Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be effective upon posting. Continued use of the website constitutes acceptance of the new terms.
11. Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
MBS Mobility Baths & Showers
info@mobilitybathsandshowers
At MBS Mobility Baths and Showers we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below.
1. Faulty or Defective Items
If you receive a faulty or defective item, please contact us within 7 days of receiving your order. To process your refund or replacement, we require:
Proof of purchase (receipt or order confirmation)
A clear description of the issue
Photos or videos showing the defect (if applicable)
Once we have reviewed your claim, we will either:
Offer a full refund
Provide a replacement
Issue store credit
We may require the item to be returned to us, in which case we will provide a prepaid return label.
2. Returns for Unused Items
If you change your mind, we accept returns on unused items within 7days of delivery. Items must be:
In their original packaging
Unused and in resale-able condition
Accompanied by proof of purchase
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method. Return shipping costs are the responsibility of the customer unless the return is due to our error.
3. Non-Returnable Items
Certain items may not be eligible for return, including:
Personalised or custom-made items
Perishable goods
Sale or clearance items (unless faulty)
4. How to Request a Refund
To initiate a return, please contact our customer service team at info@mobilitybathsandshowers.com. We aim to process refunds within 7 business days after receiving your return.
We appreciate your business and are committed to ensuring a smooth shopping experience.
If you have any questions, feel free to reach out to us!
Copyright © 2025 Mobility, Baths & Showers - All Rights Reserved.
"Transforming Mobility into Comfort"